Accessibility Statement

Introduction

At RialtoSur, we actively work to ensure digital accessibility, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications, as well as the updates introduced by Royal Decree 193/2023, which comes into force in June 2025.

Our goal is to ensure that every person, regardless of their abilities or circumstances, can browse, understand, and use our website without barriers.

Applicable Legal Framework

This website complies with the provisions of:

  • Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications. It states that digital content must adhere to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA.
  • Royal Decree 193/2023, which regulates the basic conditions of accessibility and non-discrimination in access to goods and services offered to the public. This regulation, which will come into force in June 2025, requires compliance with the UNE-EN 301549 standard for websites and mobile applications that offer services or products to the public.

Compliance Status

This website is compliant with the applicable accessibility requirements, after reviewing and correcting any aspects that could hinder the browsing experience for users with disabilities.

Its content meets the criteria set by the UNE-EN 301549:2022 standard, based on the WCAG 2.1 level AA guidelines.

Accessibility Level Achieved

The website rialtosur.com complies with level AA of the Web Content Accessibility Guidelines (WCAG 2.1). This includes:

  • Level A: Minimum essential requirements for basic access.
  • Level AA: A more demanding standard that significantly improves understanding and usability for a wider audience.

Preparation of This Accessibility Statement

This statement was prepared on May 27, 2025.

The method used to prepare it was a self-assessment conducted by the website development team, combining automated tools and manual review.

Feedback and Contact Information

You may communicate accessibility-related issues (Article 10.2.a of Royal Decree 1112/2018), such as:

  • Reporting any possible non-compliance by this website.
  • Communicating difficulties in accessing content.
  • Making inquiries or suggestions to improve the accessibility of the website.

Through the following means:

Enforcement Procedure

Communications will be received and handled by the Web Accessibility Officer at RialtoSur. Once received:

  • An acknowledgment of receipt will be sent.
  • A preliminary evaluation of the content will be carried out.
  • A response will be provided within no more than 20 working days.

Commitment to Continuous Improvement

RialtoSur is committed to the continuous improvement of its website’s accessibility, carrying out periodic evaluations and updating this statement at least once a year.

We actively work to:

  • Correct any accessibility issues that may be detected.
  • Train our team in digital accessibility.
  • Implement the latest web accessibility standards and recommendations.